Privacy Policy

🔒 Information We Collect

We collect personal data that is necessary for the purposes outlined below, in accordance with the principles of data minimization.

Account Information: When you sign up, we collect your name, email address, and any additional profile information you choose to share (e.g., preferred event categories, profile picture).

Event Data (for Organizers): For organizers, we collect event details, descriptions, images, and location information you provide when creating listings.

Usage Information: We track how you interact with our platform — events you view, save, or share — to improve your experience and recommendations.

Device Information: We collect basic device and browser information, IP addresses, and location data (with your explicit permission) to provide local event recommendations and for security purposes.

🎯 How We Use Your Information (Lawful Basis for Processing)

We process your personal data based on the following lawful bases under the Data Protection Act:

1. For Personalized Discovery & Platform Functionality (Contractual Necessity & Legitimate Interests):

• Show you events that match your interests and location.
• Enable account creation, event management, and social features.

Our legitimate interest: To provide a functional and tailored service to our users.

2. For Communication (Consent & Legitimate Interests):

• Send you event recommendations, organizer updates, and platform news. You can opt out of promotional communications anytime via the unsubscribe link in emails or through your account settings.

Our legitimate interest: To keep you informed about relevant events and platform updates. For direct marketing, we rely on your explicit consent where required.

3. For Analytics & Platform Improvement (Legitimate Interests):

• Understand platform usage to improve features and user experience.

Our legitimate interest: To continuously enhance our services and user satisfaction.

4. For Safety & Security (Legal Obligation & Legitimate Interests):

• Prevent fraud, spam, and ensure platform integrity.

Our legitimate interest: To protect our platform and users from misuse and comply with legal obligations.

🤝 Information Sharing

We respect your privacy and limit sharing to essential cases, always ensuring appropriate safeguards are in place and in compliance with the DPA:

• Event Organizers: When you interact with events, organizers may see aggregate attendance data and interests (never personal details without your explicit consent).
• Service Providers: Trusted third parties who help us operate the platform (e.g., hosting, analytics, email delivery, payment processing). We enter into Data Processing Agreements with these providers to ensure they comply with data protection laws and protect your data.
• Legal Requirements: When required by law (e.g., court order, regulatory compliance) or to protect our users' safety and rights.

We never sell your personal information.

🍪 Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your preferences, and provide personalized recommendations. You can control cookie settings in your browser, though some features may be limited.

📱 Your Rights & Choices

Under the Data Protection Act, you have the following rights regarding your personal data. Please contact us using the details below to exercise any of these rights:

• Access & Update: Review and edit your profile information anytime. You also have the right to request access to the personal data we hold about you.
• Data Portability: Request a copy of your data in a portable format.
• Deletion (Right to be Forgotten): Delete your account and associated data. Please note that some information may be retained for legal compliance or legitimate business purposes as required by law.
• Objection to Processing: Object to the processing of your personal data, including for direct marketing purposes or profiling.
• Marketing Opt-out: Unsubscribe from promotional emails and notifications via the provided links or your account settings.
• Location Control: Turn off location services in your device settings at any time.

🛡️ Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. While we strive for 100% security, no online platform can guarantee absolute security.

👶 Children's Privacy

Wakowapi is designed for users 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

🌍 International Users & Data Transfers

While Wakowapi focuses on events in Kenya, users from other locations are welcome. Your data may be processed in Kenya or other countries where our service providers operate. When we transfer your personal data outside Kenya, we ensure that appropriate safeguards are in place to protect your data, in compliance with the Data Protection Act, 2019. These safeguards may include reliance on adequacy decisions, standard contractual clauses, or your explicit consent where applicable.

📝 Policy Updates

We may update this policy as our platform evolves or to reflect changes in legal requirements. We'll notify you of significant changes via email or platform notifications. Your continued use of Wakowapi after such notification constitutes acceptance of any updates.

📞 Contact Us

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